πŸ“˜ Getting Naked

Getting Naked by Patrick Lencioni was recommended to me and my team by my boss. A quick read (I read it in a few hours), it is super-insightful and provides a different perspective on how we approach clients.

If you haven't worked in a client-services firm or industry, you'll still get a lot out of this book - it applies beyond business principles and directives.

I pulled a few phrases from the book yet I can't help to think these are more impactful in context. Still, I thought they were important and clever enough to highlight.

 
I hate personal growth.

One of those quotes that out of context doesn't make much sense. Yet, it stuck out like crazy when I read it. Hilarious ending to a somewhat contentious discussion.


That’s when I was reminded that there is a big difference between understanding something and putting it into practice.

A take on advice I was given a long time ago. Everyone has ideas; if you want to stand out, make those idea real.


As I drove home that night, I felt a strange mix of euphoria and dread. Euphoria about coming to terms with a new way to be a consultant and feeling like I was actually part of the team I had just helped. And dread that it might all come to an end on Monday morning when I met with Marty and Kendrick.

Ahh, the feeling of change.


I assured her that it was okayβ€”and quietly wished I believed half the things I had just said.

Jack's wife plays a prominent role in this story. The interchange that ended with this quote was amazing.


... and it was then that it occurred to me how much I had enjoyed being away from K&B these past few months.

I think we all struggle with this from time to time. The challenge of getting into a rut only to realize the challenge ahead to make a productive and adult decision to accept or reject the change.


Fortunately, my audience seemed to accept my sincere self-deprecation.

The easiest (for me) and most confident appearing way to connect with an audience.


The fear of feeling inferior is more about humility as a person, not needing to be the center of attention. Even taking on a role of true subservience to a client.

If there's one passage to describe the book, it's this one.


Most of us live our lives trying to avoid awkward and painful situations, which is why it is no surprise that we are susceptible to the three fears that prevent us from building trust and loyalty with our clients.

Painfully accurate.