Uber Wins

 

Arriving at LGA, we hopped into an NYC Yellow Taxi. Home, here we come!

Then, right after we paid via Arro, the driver asked us to get out and switch cabs. No reason. No option. Get out. Get your luggage. Switch cabs.

Fishy.

Using Arrow, we had no way to cancel the trip / payment. We paid how much to go how far?

After much back and forth, the fishy cab driver gave the new cab driver $5 (I wanted nothing to do with the money). That $5 was taken off the full cab fare.

Oh, did I mention, because we were using Arro, we tipped the fishy cab driver?

Consumers! Frictionless!

Uber wins.