Confidence And Humility
Rob Templeman, deputy chairman of the British Retail Consortium and a former chief executive of Debenhams, said: "Leaders need confidence and humility. They need confidence in their plan but they also need humility in order to be able to adapt to that plan if necessary.
( Source: The Independent | Browett says he 'didn't fit' with Apple in six-month stint )
A tough - but great - lesson to learn.