I flew Virgin America for the first time, out of Kennedy in New York to San Francisco. I was geared up for a "new" flying experience. It wasn't anyone's fault necessarily - I mean, how much can a cross-country flight change? I've heard from a few folks who have flown Virgin and they have all had great things to say about their flights. Maybe I just don't expect that much out of an airline, or maybe I have come to the realization that the only way to truly make a flight better is to not get on the plane in the first place. Either way, I don't think there's much to change about the experience.
Back to Virgin. The purple lighting was cool. The relaxibg music was neat. The personal food / drink ordering system is a nice thought (except that it really doesn't work since everyone orders at the same time). Of course, the on-board Internet service was the big hook, but do I really need to be online?
We arrived at our destination on time and in good spirits. That's the service I expected and that's what I got. The rest of it? Whipped cream on a fudge-frosted cake (when you are on a diet).